Privacy & Cookie Policy

SARL Chalet Tissières is an French company incorporated and registered in France with company number Siret: 480042862 000019 whose registered office is at Chalet Tissières, 159 Route des Tissières, Les Bossons, 74400, Chamonix-Mont-Blanc.

This privacy policy together with our Terms & Conditions sets out how we use and protect any information that you give SARL Chalet Tissières when you use this website.

SARL Chalet Tissières is committed committed to protecting and respecting your privacy and is fully committed to complying with the requirements of the General Data Protection Regulation (GDPR). Protecting your information and privacy is extremely important to us. If you have any questions or have a GDPR related request, you can email us at info@ iceandorange.com .

SARL Chalet Tissières may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information we may collect from you

We may collect and process the following information:

  • Name, contact and address information including your email address that you provide by registering, making bookings or by filling in forms on our site www.iceandorange.com (our site). This includes information provided at the time of subscribing to or booking any services we offer or requesting further information or services.
  • Travel information and itinerary including flights and airport transfers.
  • Demographic information such as postcode, preferences and interests.
  • Other information from your interaction with our site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the site, IP address and standard web log information.
  • Other information relevant to customer surveys, competitions and/or offers.
  • If you contact us, we may keep a record of that correspondence.
  • We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Provide you with information, products and services that you request from us.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Please see 'Controlling your personal information' for more information'.

Security

The security of your personal information is important to us. Unfortunately, the transmission of information via the internet can never be completely secure. We are committed to ensuring that your information is as secure as possible. In order to prevent unauthorised access or disclosures, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and information that you supply to us. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Cookies

SARL Chalet Tissières ("us", "we", or "our") uses cookies on the http://www.iceandorange.com website (the "Service"). By using the Service, you consent to the use of cookies.

Our cookies policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How we use cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics
  • To store your preferences

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service.

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Preferences cookies. We may use preferences cookies to remember information that changes the way the Service behaves or looks, such as the "remember me" functionality of a registered user or a user's language preference.

Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Google Analytics’ privacy policy

Opt out of being tracked by Google Analytics across all websites

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050

For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835

For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_GB

For any other web browser, please visit your web browser's official web pages.

Where can you find more information about cookies

You can learn more about cookies by visiting http://www.allaboutcookies.org/

Links to other websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will ensure that in all circumstances the personal data we hold about you will be adequate to fulfil the purpose for which it was collected.

We may use your personal data to:

  • Provide you with information, products and services that you request from us.
  • Provide reservation or booking services.
  • Process payments for services.
  • Send you email, telephone snd SMS updates, support and administrative messages relating to services, bookings and payments with us.
  • Inform you of products, services and promotions which we feel may be of interest to you, if you have provided your explicit consent by giving a positive opt in when signing up.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You have the right to ask us not to process your personal data for marketing purposes. If you do not wish to be contacted by us with information about our services. You can opt out of receiving marketing communications emails from us at any time by clicking 'unsubscribe' in the footer of all emails, or by emailing us at info@ iceandorange.com .

Should you wish to request access or deletion of your personal data, please email us at info@ iceandorange.com .

We may also pass your information on to any successor or potential successor in title to our business and suppliers that process data on our behalf both in the United Kingdom and abroad.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this privacy policy and GDPR are welcomed and should be addressed to info@ iceandorange.com .